Do You Want To Stay Connected & Productive? Computer Repair | Your Personal IT Help | Remote Support
✔ Expert & Affordable Service
✔ Remote & In-Person Support
✔ No Long Wait Times
✔ Keep Your Devices Running Like New
Your work, gaming, and daily life depend on your devices. When tech troubles strike, I’m here to get you back online, back to business, and back to what you love—fast and hassle-free.
Computer Repairs & Solutions LLC offers computer, laptop, tablet, phone, and video gaming console repair services and online support in Green Bay, WI and the surrounding areas.
Onsite or drop-off, I’m an expert IT technician committed to providing solutions to problems, not excuses!
I also offer remote computer repair and tech support nationwide.
Various Services
Repair | Fix | Support
Competitive Rates
Price Match or Better
Fast Turnaround
Typically 1-3 Days
Work Guarantee
30 Day Warranty
Don’t be without your device for weeks!
Technical issues are stressful and frustrating, especially when you can’t fix the problem yourself.
By staying оn top оf the nеwеѕt uрdаtеѕ and mоdеlѕ, my knowledge of computers and other tech devices is unmаtсhеd, making Computer Repairs & Solutions LLC your #1 local computer repair shop and choice for online remote support. Whatever trouble your device is giving you, I can help.
Working quickly and efficiently, I fix what’s wrong the first time, so you can get back to business, school, work, whatever!
My average turnaround time is 1-3 days for in-shop repairs, and onsite or remote work is usually the same or next day.
I will also meet or beat any local competitors advertised prices and all jobs carry a 30 day warranty.
Contact Me Today for Local Computer Repair or Remote Tech Support
Computer Repair and Online Support Services
~ Shop Prices Listed Unless Otherwise Noted. Parts Not Included. Sales Tax Will Be Added. ~
PC Desktop - Laptop - All-In-One Computer
- Windows 10 to Windows 11 Upgrade $100
- Scams – Popup – Fake Notifications – Junk -Virus – Malware Removal $80-$120
- Windows 11/10 Support (Windows Not Loading – Software Errors – Blue Screen – Crashes – Error Messages)
- Gaming PC Computer Repair
- Virtual machine – use Mac or Linux OS
- Google Chromebook – Microsoft Surface Support
- New Computer – Printer Setup – On-Site Training Starting at $130
- Operating System (OS) Install – $100
- Upgrades (Memory – Hard Drive – Graphics Card)
- All Hardware/Software Repair (Cracked Screen – Touchscreen – Motherboard – Power Supply, Graphics Card – Power Jack – Keyboard – Battery Replacement Fan)
- Fix Slow Computer Performance – $80-$120
- Hard Drive Failure Prevention
- Laptop Hinge Repair – $100-$150 (Parts $50 -$100)
- CPU Water/Liquid Cooler Install
- Internet & Wireless Setup – Not Working Troubleshooting
- Email – Printer Help
- Password Reset
Apple Repair
- Macbook Air – Mac mini – Mac Pro – Macbook Pro – iMac
- Mac OS X Operating System Reinstall (Ventura – Sonoma – Sequoia – Tahoe & older versions) $100
- Software App Problems – $80-$120
- Upgrades (Memory – Hard Drive – Graphics Card)
- All Hardware Computer Repair (Cracked Screen -Touchscreen – Motherboard Power Jack – Keyboard)
- Virtual machine – use Windows or Linux OS
- Hard Drive Failure Prevention
- New Computer – Printer Setup on Site – $130
- System Crashes or Spinning Beach-ball
- Boot Problems (Sad Mac Screen – Blank Screen -Flashing Question Mark -Broken Folder Icon)
- Scams – Popup – Fake Notifications – Junk – Virus & Malware Removal $80-$120
- Time Machine Backup
- Internet & Wireless Setup -Not Working
- Email – Printer Help
- Password Reset
Online Remote Support
- Computer – Phone Repair – Remote Support (1-2 Hour Average) **
- FREE Problem Diagnosis – Issues fixed as you watch
- Scams – Popup – Fake Notifications – Junk – Virus – Malware Removal $70-$100
- Computer – Device Running Slow
- Operating System Updates
- Printer – Copier – All Devices Setup
- Install or Setup Antivirus – Email – Printer – Software
- E-mail Migration
- Troubleshoot Software Problems
- Data Backup
- Video Conferencing Help
- Internet & Wireless Setup – Not Working -Troubleshooting
** Your permission and a payment method is required before work begins. No software is installed and you can disconnect at any time.
Video Game & Handheld Gaming Console
- Xbox – PlayStation – Nintendo – Handheld Gaming Consoles & More
- System Software Reset $90
- No Power
- Audio – Video Issues
- Freezing – Crashing – Error Codes
- Game Problems $80-$120
- Update – Install System Software
- Hardware Replacement (Disc Drive – Fan – Graphics Card -Motherboard – Power Supply)
- Upgrades (Memory – Hard Drive)
- Overheating – Cooling Issues
- Wireless – Bluetooth Repair
- Cleaning
- All Other Repairs
iPad- iPhone -Tablet Repair
- Non-Hardware Jobs For iPad – iPhone
- Scams – Popup – Fake Notifications – Junk – Virus – Malware Removal $80-$120
- Factory Reset $100
- Fix App Not Installing – Crashes $80-$120
- Amazon Fire – Google Pixel – Samsung Galaxy Support
- Performance Problems (Reboots – Slow – Frozen – Crashes – Errors – Touchscreen Unresponsive)
- Tablet Hardware Repair (Cracked Digitizer – LCD – Home Button – Charging Dock – Camera – Battery Replacement)
- Wireless Connectivity
- Password Reset
Smartphone Repair
- We Work On All Model Phones – Non-Hardware Jobs Only
- Scams – Popup – Fake Notifications – Junk – Virus – Malware Removal $80-$120
- Phone Factory Reset $100
- Android – iOS Operating System Support
- App – Software Troubleshooting $80-$100
- Internet or Email Setup – Fix $80-$100
- Password Reset
Water or Liquid Damage/Data Recovery/Hard Drives
- File Recovery on Internal – External – Mechanical – Solid State Hard Drives – SATA/IDE – USB/Flash Drives – SD/microSD
- Documents – Pictures – Photos – Music – Movies – and All Other File Data Recovery
IMPORTANT: To increase the chances of getting your data back, turn off the device immediately. You could cause more damage with continued use. For laptops, also disconnect the battery, if possible.
We will tell you what repair options are available. Board level repair/micro-soldering might be required for major spills.
A professional data recovery clean room might be required if it’s a hardware or software issue. They have special expensive tools to perform the job.
*** 1-2 hours is normal for most work. ***
We accept cash, credit/debit cards, check, and Apple Pay/ Cash App/ Google Pay/ Paypal/ Venmo payment types. Hardware/parts are additional and cost varies depending on the project. I will give you a price estimate first for you to approve.
Remote Work — $70/hour | Business $80/hour
In-Shop — $80/hour | Business $90/hour
Onsite — $100/for the first hour, and $85/hour thereafter | Business $110/hour, and $90/hour after 2 hours
Priority Service – $50 extra (by request with limited availability)
$50 minimum
*** For locked out email, Facebook, or other accounts, contacting the provider customer support may be necessary if there is no recovery email, phone number, or other recovery method. This takes time, as they need to verify you as the account owner.
While I can assist in trying to verify/recover the account, there isn’t a guarantee of success. If the account can’t be recovered, you won’t be able to use it again. No refunds. Please check that your account information is current and correct once a year minimum.
Onsite work in the Green Bay (view map) metro area (Allouez, Ashwaubenon, Bellevue, De Pere, and Howard): No Trip Fee!
Onsite work in Denmark, Hobart, Luxemburg, Oneida, Pulaski, Seymour, Suamico, and Wrightstown: Standard Trip Fee
Onsite Repair Note
On-site repairs are always the most expensive service because I bill for the total time I’m on location.
For drop-offs/remote jobs, I don’t have to be at your computer 100% of the time while it’s installing, scanning, and testing things out.
Plus, at your home or business, there are only so many tasks that I can do because the computer might be running slow or may lock/freeze up depending on what why try while troubleshooting. In other words, I can do a lot more in the shop!
Client Reviews
Rating
Very gentleman and helped me with my gaming pc highly recommended and fair price
Mark is very kind! He had my part ordered and replaced it very fast. Was knowledgeable and kept me well informed throughout the process. Much appreciated!
Helped give me some pointers for free on an obscure device that they likely wouldn't be able to service. (Nobody else I've reached out to will touch it either) If they could fix it, I'd have thrown money at them in a heartbeat. Highly recommend 👍
Checked my phone out for free
About a year ago in july I got my MSI laptop sent in to have a more powerful SSD drive installed. Came out just fine, with the new ssd installed. But after that experience my touchpad was broke, no techinical fixes worked, so it must have been a hardware problem, presumabley from the instalation. However when I picked up my laptop he also noticed the problem and offered to provide help with the issue but I was in a rush and I only ever use my mouse anyway, so I left at that and denied the offer for help. All in all, they get the job done.
They replaced wireless router that stopped working and new Netgear router works great. Also assists with e-mail and TV issues when they come up. I needed help recently with Roku using it. Fast friendly service.
Very reasonable prices and a very communicable as well as knowledgeable individual.
Disappointing, to say the least. Scheduled a remote repair for my fiance's iMac.. slow loading/performance issue. Mark said he'd be able to fix it with a simple clean-up.. $60. I listened to the entire phone call on speaker while he was exploring her computer. Within the first 5 minutes of the call, he was already stating that it's a mechanical hard drive and he is sure that's the problem - that it is overloaded (not the problem - it's a 1 TB drive with oodles of empty space because she stores everything on externals). Nonetheless, he spent the next 25 minutes exploring, and adding programs to her machine.. on the allegedly already overloaded hard drive.. mumbling in half-sentences throughout. "Painfully awkward" is the best description I can give of his apparent people skills and communication. After half an hour, my fiance asked directly if he was able to fix it remotely as he had said in the scheduling call. He replied that he could not - that she needed a new hard drive, which she could purchase at Best Buy and he would schedule to install for her. So she asked if adding more programs was going to slow the computer even more, and why we were going through this if the conclusion was that she needed a new hard drive. His response was to hang up on her. That's not the end.... About 5 minutes later she received a text message from him stating that he was still going to bill her the $60 because he diagnosed the hard drive as the issue, and giving an excuse that he experienced a death in the family last week. She responded expressing empathy for his loss, but told him directly that she would not be paying him $60 for his failure to deliver on his promise, especially considering that he hung up on her hyphen that his professionalism is absent. He responded stating that she was out of line for asking him a reasonable question, and that there was no reason for her to reply because he would be blocking her phone number now. On the lack of professionalism alone.. take your computer repair issue to someplace better. Do better, Mark.